Smart Alto vs. Aiva

Choosing the right lead qualification platform is foundational to your business. This page compares two of the top-rated platforms — Smart Alto and Aiva — to help you choose the follow up system that’s right for you.

Ready to see the power of The Smart Alto Appointment Setting System? Get in touch with Sales for a demo.



The Smart Alto Appointment Setting System is consistently selected by users as one of the best lead qualification systems on the market in terms of satisfaction and user adoption. Aiva is also an option available for real estate agents and teams. Both platforms provide growing real estate teams with a solution that scales. This page will help you understand the differences between Smart Alto and Aiva so you can decide which is the right option for your growing business.

What does Smart Alto do?

Smart Alto is an appointment setting system that makes lead qualification and appointment setting easy for busy real estate agents and growing teams who don't have time to consistently follow up with online leads.

What does Aiva do?

Aiva is a lead qualification system that's powered by humans. It's built for real estate agents and teams who want a fast respond to their online leads.

An overview of Smart Alto

The Smart Alto Appointment Setting System is powered by real people who respond to your new, inbound leads within two minutes. Sales assistants use text message follow up scripts, website chat and a calendar integration to help teams work more efficiently, save time and grow revenue.

The Smart Alto Appointment Setting System filters out bad leads and prioritises hot leads so you can call leads who have purposely scheduled a time to speak with you.

An overview of Aiva

Aiva has the initial lead qualification conversation with online leads. It uses people to engage your online leads when you are unavailable.


Take a look at the sticker price and cost of ownership.

Smart Alto
The Smart Alto Appointment Setting System is $300 per month for 100 new leads per month for most teams. It includes 36 month drip campaigns.

Aiva is $300 per month for 50 new leads per month. It includes 90 days of follow up campaigns.


Your follow up system is the foundation of your sales success. Speed to lead and long-term follow up are crucial, so you need a proven system, not just some software. See how Smart Alto and Artificial Intelligence Virtual Assistant compare across some of the most critical capabilities.

Appointment Setting

The Smart Alto Appointment Setting System uses the B.A.N.T.A.R. Principle to schedule 15-minute phone appointments with up to 25% of your new leads. Our trained inside sales agents respond to leads within two minutes and consistently until they schedule an appointment or tell us to stop.

We schedule appointments only when you have availability on your calendar. No awkward live transfers or double-booked appointments. You can learn more about our process to qualify leads here.

(Yes, up to 25% of your new leads will schedule a 15-minute phone appointment on your calendar).

Artificial Intelligence Virtual Assistant helps you convert more real estate leads. It qualifies leads and tells you whether a lead is interested in having a conversation with you over the phone. Artificial Intelligence Virtual Assistant doesn’t schedule appointments on your calendar, but it does send you a transcript of the conversation so you can follow up at the appropriate time.

The appointment setting rate is unclear and may not be tracked because calendar appointments are not scheduled for you.


The Smart Alto Appointment Setting System is powered by people who have thoughtful conversations to qualify leads and schedule 15-minute phone appointments on your calendar. Our team always represents your brand the right way.

We have the skills needed to have friendly conversations with leads and persistently follow up with non-responders to schedule appointments on your calendar when you are available.

Aiva is powered by humans. Both Aiva and Smart Alto agree that only humans have the emotional intelligence (EQ) to delicately schedule a 15-minute phone appointment with a grieving widow who quickly needs to sell her home.

Only Smart Alto actually follows up with leads and books 15-minute phone appointments on your calendar when you are available to talk. No awkward live transfers.

Text Messages & Website Chat

The Smart Alto Appointment Setting System is modern and communicates with leads on their preferred channel: text message and website chat. Text messages have a better deliverability rate and engagement rate than phone calls or emails. It’s one of the reasons The Smart Alto Appointment Setting System schedules appointments with up to 25% of your new leads.

You will undoubtedly see a lift in your engagement rates and conversion rates with Smart Alto and ultimately close more deals. Our average real estate agent makes an additional $40,000 with Smart Alto.

Aiva doesn't have website chat. It uses text messages to respond to your leads, 24/7. It also has a good follow up system that continues to engage leads long after they have replied to your advertisement. The deliverability rate and engagement rate is comparable to Smart Alto’s. Aiva knows that people prefer to text message and has built its product to meet the evolving needs of homebuyers and sellers.

The engagement rate and appointment setting rate is unknown at this time.

What are customers saying?

A real estate community that has your back

Appointment Setting

Learn how to get leads to respond to your messages, schedule appointments with your team, and show up for the appointments.

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Learn what ads, lead sources and follow up scripts have the best appointment setting rate and deal closing rate.

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Case Studies

Learn how top producers are growing their business with interesting marketing hacks and The Smart Alto Appointment Setting System.

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Our support team is second to none. We’re not only here for you when you’re signing up for your Smart Alto account, we’re with you every step of the way throughout your  journey.

You can talk to a member of our support team on the phone, through email, and via in-app messaging. We’re available via phone Monday – Friday, 7AM to 7PM ET. The best part? There’s no robots around. You can rest assured you’ll be speaking to a real human every time you reach out to our support team (the same can’t be said for some of the competition).

The easiest way to turn online leads into quality appointments

The Smart Alto Appointment Setting System guarantees your team never misses another sales opportunity.

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